Date of Release: 21 June 2022
The new release of RoomRaccoon is designed to improve the user experience on the All in one Hotel Management system.
What’s New
RaccoonHousekeeping
Our new RaccoonHousekeeping is designed to fully automate housekeeping in your property by providing more functionality to keep you and your housekeeping team aligned with a new interactive overview.
Integrated housekeeping overview - you can add team members and assign them to rooms with the option to notify them via the RaccoonHousekeeping mobile view.
Forecast features from your reservations to plan and assign housekeeping accordingly.
New Maintenance feature to add issues and assign them to a maintenance team member.
New Lost and found reports feature.
Tokenisation
Credit card tokenisation is the process of completely removing sensitive data from a card and replacing it with a randomly generated, unique placeholder called a token. RoomRaccoon is making these changes towards tokenization to be fully aligned with the most innovative security demands and maintain PCI compliance. (add - For Peach payments)
3DS 2.0
Peach Payments has begun supporting 3DS 2.0 which is an additional measure over and above tokenisation to ensure we handle payments in the most secure way possible.
Improvements and Resolved Issues
This Release has new and improved solutions to empower you to automate all your hotel processes.
Connectivity
Resolved Expedia Collect pricing disparity.
Mapped Airbnb listings will always show on RoomRaccoon.
Booking.com booking confirmation resolved.
Invoicing
The invoice list will show the correct amounts.
Resolved: room name and guest name duplicated on every line.
Account Settings
Resolved: Document language.
Booker discount values have been resolved on the booking engine and reservation.
The system will use guest information instead of booker information.
Replace tag %roomnr% will now include all rooms in the reservation.
Accommodation and Setup
Resolved RaccoonID: the 2nd Guest will now scan.
Resolved Online Check-in: Language Online check-in the incorrect language.
Breakfast list notes column added.
Booking Engine
Resolved: 0,00€ rate for closed dates on the booking engine.
Reservation time limit improvements
Report
Resolved Add-ons Report: Values are consistent between key figures and excel reports.
City tax enhancements in the management report.
New Booking engine categories added.
Resolved Revenue Report: Incorrect values for different dates in the revenue report.
Resolved Performance Reports: Insights number disparity.
Optimized ADR in revenue report.
Resolved: UK VAT future forecast/revenue reports.
Reservation Issues
Resolved Reservation: Agenda showing a due amount even though the reservation is paid up.
Resolved Online Check-in: translations.
Resolved Reservations: Reservation dates disparity.
Improved Reservation overview including names in group reservations
Resolved RaccoonID: Scanning error.
Resolved Linked Reservation: Outstanding balances.
Payment Issues
PayPal can be requested in payment settings for every RaccoonPay user
Resolved Virtual Credit Card: Cards are saved to the reservation, not the booker profile. You can now save an extra card to the booker profile.
Stripe credit card will import from Booking.com.
Resolved RaccoonPay: Credit Card is removable.
We’re excited to present our new navigation screens in our release 22.3. Please be on the lookout for communication regarding RoomRaccoon’s new navigation screens.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article