If you have mandatory costs such as cleaning fees, linen or other costs, you can set this so that these costs are added to the reservation. We explain how you can do this! Please note, there is a difference in the mandatory costs for your own booking engine and your rates for the OTA (booking channels)
Booking Engine
Go to the room key at the top left and navigate to add-ons.
Create a new add-on with your mandatory costs.
When you have created the add-on you can now add it to rates, now navigate at the top to the categories tab.
Click on the name of the price type to which you want to add the mandatory costs.
On the right side, you will find 'packages', click on this and choose from 'Show total package price*' or 'Show price excl. add-ons**'
Check the add-on that can be booked extra.
Click save.
Booking channels
Set the mandatory costs at the relevant booking channel. Booking channels rates cannot be packages.
Make sure you have created an add-on that has the exact same name as the booking channel. For example, the cleaning fee add-on must have the exact English name “cleaning fee” so the system can recognize it in the information sent by the channel and add it correctly to the reservation.
If the add-on has the same name and the guest chooses it, this will automatically be added to the reservation.
So when you have mandatory costs, it is important that you do not use the same price types for your own website. Do you do this? Get your channel corrections in the reservation.
Get your channel corrections in the reservation.
Good to know
Show price incl. add-ons = the price per night is calculated including the add-on.
Show price excl. add-ons = the price per night is calculated excluding the add-on.
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