How to Cancel a Reservation

Modified on Wed, 12 Apr, 2023 at 9:08 AM

You can cancel a reservation on RoomRaccoon by simply changing its status on the reservation and changing it to “cancelled”.



How to cancel a reservation


  1. Click on the reservation in your agenda.




  1. In reservation, change this to “cancelled”




  1. Click on Save.



Please Note: If the booking was made via an OTA, cancellations need to be done on the OTA by contacting OTA and requesting the cancellation. This will then be communicated to RoomRaccoon. 



Good to know


  • For more on setting up booking and cancellation conditions, click here

  • For more on how to manage cancellations from OTA’s click here


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article