Epson Printer - How To Prepare Your Local Network

RoomRaccoon does not provide any assistance with local network configuration. These below are the instructions provided directly by Epson for configuration and in Step 3 of the list below, there are instructions for testing the connection.

Phase 1 - Prepare your Local Network

Download the following files from here

1. Istruzioni Certificati SSL.zip which contains two PDFs. Both describe SSL certificates and are mainly written in Italian.

2. Fiscal_printer.zip to load onto the printer via the cgi-bin/upload.cgi printer service.

3. Epson_Fiscal_Lab_CA_2038.zip which contains a crt file to load onto your browsers. Just double-click it.

The above factory files (points 2 and 3) provide support for three DNS names:

• printer1.epson.local

• printer2.epson.local

• printer3.epson.local

The above DNS names need to be added to your PC hosts file or your corporate DNS server if you have one.

You can always create your own certificates using your own naming conventions. Please refer to the attached documentation.

Please use the following sequence:

1. Printer:

• SET 34 SSL = 1

• SET 34 WEBAPP MEM TYPE = 0

• SET 34 WEB APPLICAT.:OFF/ON = 1

2. Reboot Printer

3. Connect via HTTPS. Choose “Proceed” when the browser mentions an SSL certificate (not possible with Internet Explorer).

4. Upload fiscal_printer.zip via upload.cgi service.

5. Verify WebApp path is empty (https://xxx.xxx.xxx.xxx/www/webapp). There should not be a file called fiscal_printer.pem since it is copied internally.

6. Restart printer.

7. Add the IP address of the printer in the hosts file (C:\Windows\System32\drivers\etc\hosts) or configure your corporate DNS server if you use one.

8. Load Epson_Fiscal_Lab_CA_2038.crt onto your PC (double-click file).

9. Use https://printer1.epson.local Report URL for example and the certificate error should no longer appear.

Phase 2 - Check the settings in RoomRaccoon

1. Click here to double-check

• If the IP address is correct.

• SSL should be active

• Your department and VAT codes

Phase 3 - Test your local network from RoomRaccoon

When your local network is ready, please test it from RoomRaccoon from this link https://staging.roomraccoon.com/admin/reports/#tabs-3 by clicking on the "Get printer status" button.

Phase 4 - Issue and print your receipt

1. Open RoomRaccoon from this link https://staging.roomraccoon.com/ 

2. Open a reservation.

3. Click on the + to issue a new document.

4. Choose "Receipt" from the Type of document menu.

5. Choose the options you want to add to the receipt.

6. Click on "issue the document"

7. Go back to the reservation and click on the printer icon to send the receipt to the printer.