How to Find my Subscription Details

Modified on Tue, 1 Apr at 10:48 PM

The billing page in your RoomRaccoon account shows you: 

  • all the information you need to know about your subscription
  • your upcoming and current invoices from RoomRaccoon
  • the invoices you have received from RoomRaccoon in the past



Where can I find the billing page


  1. Click the Settings tab on the bottom left of the screen and then click on the Subscription Tab from the options at the top of the screen.




What information can I find on this page


  • Your company data and bank account details that RoomRaccoon should use for the monthly or annual invoice.


  • Download and pay your RoomRaccoon invoices by clicking on "view invoice" on the right side of the page.




  • You can also switch from monthly to yearly payments.




Good to know


  • What do I need to do if the subscription fee should be subtracted from a different bank account? If you are working with direct debit, you need to set this up for your new bank account and you need to change your bank account on the subscription page in RoomRaccoon.


  • What do I need to do if I want to switch from yearly to monthly payments? Please inform our finance team by sending an email to billingsupport@roomraccoon.com.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article