Add-on Connection for Door Lock Access

Modified on Thu, 19 Mar at 11:16 AM

The Add-on Mapping feature allows you to automatically grant guests access to shared or common doors based on add-ons linked to their reservation.

This is useful for providing access to areas such as:

  • Parking areas

  • Spa facilities

  • Gym areas

  • Other shared spaces within your property

This feature is available for the following door lock integrations:

  • RemoteLock

  • Salto KS

  • Nuki

  • TTLock

If you want to make use of the feature:

  • Make sure you have one of the door lock integrations mentioned above. 

  • Reach out to our Support team to help set it up. 

How it works

Add-on selected during online check-in

When a guest selects an add-on during online check-in:

  • Access to the connected door is automatically created

  • The guest receives access together with their room access

Important: Make sure the %roomkey% tag is included in your online check-in confirmation so the guest receives their access code.

Add-on added after check-in

If an add-on is added after the guest has already checked in:

  • The system updates the existing access automatically

  • The additional door is added to the guest’s access

  • The access code remains the same

Important notes

  • Only add-ons connected to doors will trigger additional access

  • This feature works with supported PIN code-based integrations only

  • Once configured, the process runs automatically in the background

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article