What Is an iCal Connection?

Modified on Tue, 07 Mar 2023 at 04:13 PM

iCal is the industrial standard to connect different calendar applications with each other.

What You Need To Know About iCal

  • It only communicates availability.

  • You need to manage your rates & restrictions in the extranet of the channel.

  • New reservations will be imported to your RoomRaccoon agenda, yet we only receive a date and the name of the guest. 

  • You will have to match the actual booked rate as well as the number of guests manually.

Has The Booker Received A Confirmation?

As RoomRaccoon does not know what kind of rate has been booked or for how many guests per room the reservation is made for, this means that a confirmation will not be sent automatically. RoomRaccoon will place the booking as an option in your agenda so that you see right away that adjustments are still needed to be made.

What Should I Do When I Receive An iCal Reservation?

Whenever you receive a booking from a booking channel that uses iCal, we advise you to follow these steps: 

  1.  Open the booking in your RoomRaccoon agenda.

  1.  Visit the booking channel and have a look at what actually has been booked.

  1.  Adjust the reservation accordingly in RoomRaccoon.

  1.  Set the status of the reservation in RoomRaccoon from option to booked.

  1.  Send a confirmation of your booking manually. For more on how to manually send the booking confirmation or any other document, click here

Good To Know

  • Some channels request from the hotelier to confirm the booking in their channel. Make sure to follow the instructions of the channel that has been sent to you in a separate email.

  • Find out how to create an ICal link here

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